Welcome to Katberg Mountain Resort & Hotel. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any bookings or using our website.
Bookings and Reservations
All bookings at Katberg Mountain Resort & Hotel are subject to availability. We reserve the right to refuse or cancel reservations at our discretion. Confirmed bookings are guaranteed only after full payment or a valid reservation confirmation. Guests are responsible for providing accurate information during the booking process.
Payment and Cancellation
Payment methods and policies are clearly stated on our website. By booking with us, you agree to pay the applicable fees. Cancellation policies vary depending on the type of accommodation or service booked. Guests are advised to review the cancellation terms before confirming their reservation. Any refunds, if applicable, will be processed according to our stated policies.
Guest Responsibilities
Guests are expected to respect the property, other guests, and the surrounding environment. Any damage caused to resort property or facilities will be the responsibility of the guest. Illegal activities, disruptive behavior, or violation of local laws may result in immediate termination of the stay without refund.
Use of Website
By using katberg-resort.co.za, you agree not to misuse the website, upload harmful content, or engage in any activity that may interfere with its functionality. All content provided on the website is for informational purposes only and is subject to change without notice.
Privacy and Security
We value your privacy and handle all personal information according to our Privacy Policy. Guests are responsible for maintaining the confidentiality of their account information, login credentials, and any personal data shared with us. Katberg Mountain Resort & Hotel is not liable for unauthorized access resulting from negligence by the user.
Limitation of Liability
Katberg Mountain Resort & Hotel is not responsible for any direct, indirect, or incidental damages arising from the use of our website, services, or stay at the resort. We strive to provide accurate information, but we cannot guarantee that all content is error-free or up-to-date. Guests use our services at their own risk.
External Links
Our website may include links to third-party websites for convenience. These links do not imply endorsement, and we are not responsible for the content, services, or policies of these external sites. We encourage users to review the terms and conditions of any external websites they visit.
Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website and services constitutes acceptance of any changes. We recommend checking this page periodically for the latest version.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
- Email: [email protected]
- Website: https://katberg-resort.co.za/
- Address: Eastern Cape, South Africa
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.